What this policy shows

This policy shows the criteria that you need to follow when quoting used vehicles for products in the Sunrise system.

What you need to do (as the Franchisee)

When creating a quote, you need to ensure that the used vehicle meets the following criteria, otherwise a Business Case will be required.

• maximum age at the start of the contract is 36 months
• maximum mileage at end of the contract term no greater 150K
• car value only is up to 115% CAP clean
• van (LCV) value only is up to 120% CAP average
• RFL (Road Fund Licence correct value must be added to match suppliers invoice)
• is available for delivery at the time of the quote being produced
• is delivered within 28 days of the quote being created in the system
• start mileage is within 1,000 miles of original quoted mileage
• a full service history is available for vehicles over 6 months old
• Used Warranty will be required for vehicles greater than 12 months old if manufactures warranty has expired (this must not be funded through the contract)
• Proof of service history will be required for vehicles greater than 12 months old if Manufacturers Warranty is valid on a maintenance contract.
• a V5 document is available
• a minimum of 2 keys are provided

Important note:
If your customer is not the previous registered keeper or a Franchised dealership, you will need to obtain a 'clear title' from them.  This clarifies that they are the sole owner of the vehicle and that no other party has a financial interest in it, therefore giving them the right to sell the vehicle.

Service, maintenance and repair adjustments (SMR) for cars only
If you need to organise this facility then the following criteria needs to be met:

• maximum age at the start of the contract is 36 months
• you need to make sure that your customer is fully aware that only routine safety and service checks can be carried out from the date the contract goes live.  Mechanical repairs or servicing cannot be provided during the first 8 weeks of the contract.

Notes:

• Failure to meet the above requirements may result in us being unable to fund the vehicle.
• Used vehicles must be quoted in line with requirements as detailed in the Network Quotation Policy matrix.
• Under no circumstances will we fund GAP or Extended Warranty on our funding products.  These can be purchased on a standalone basis through Network Protect.
• We do not fund Breakdown cover on Finance Lease and Lease Purchase products.

What your customer needs to do

There is nothing your customer needs to do.

What we will do (Network)

• We will obtain a CAP clean valuation and make sure that the amount funded (vehicle cost minus deposit) does not exceed 115% of the CAP clean valuation for cars and 120% CAP average value for vans (LCVs).
• We will request a full HPI report and make sure that the vehicle is not on finance, stolen or has previously been written off.
• We will inform you of any issues that prevent us from processing the deal through the NSS system.  (If this is the case we may require further action from you before we are able to proceed.)
• Your Account Manager will be on hand to help you if you have any queries.
• We will keep this policy updated and notify you if there are any changes.
• We will make sure that all Franchisees and LeasePlan staff are aware of this policy.
• Validate all documentation through our Franchisee Service Team.