Book a Service or MOT

To amend or cancel an existing booking, please call us on 0344 3718033 

If your vehicle lease includes servicing and maintenance, you can arrange your vehicle service, mechanical repair or MOT online 24/7 or over the phone between 8am and 8pm Monday - Friday and 8am to 1pm Saturday.  Our dedicated booking team will arrange a convenient date, time and location for the work to be carried out.  They can arrange for your vehicle to be collected by the garage and dropped off when the work is complete.  Alternatively, you can choose to drop the vehicle off yourself and collect it when it is ready.  Not all garages are able to provide courtesy vehicles, so if you require one please give us as much notice as possible so you are not disappointed (or consider using the collection and return service).

What to expect

• Book online 24/7 or by phone between 8am and 8pm
• We will contact you to confirm your booking
• We can arrange to collect your vehicle and return it to you at your convenience
• If a courtesy vehicle is available at the garage, we can book it for you.  The garage might charge you a fee to be added to their insurance. Please note that courtesy vehicles are not available if you use our collection and delivery service.
• We will communicate with the garage on your behalf, track the progress of your service or MOT and keep you informed if there are any queries or delays

Frequently asked questions:

My vehicle’s MOT has expired.  Can I still drive it?

It is illegal to drive a vehicle without a valid MOT. You may only drive it to an MOT centre to attend a pre-arranged booking.

When is the MOT due on a GB registered vehicle?

For vehicles with 9 or more seats, Taxis or vehicles registered as Ambulances a MOT is required 1 year after the date of first registration. All HGV's require a specialist MOT which will be due 1 year after the first date of registration. All other vehicles require a MOT 3 years after the date of first registration.

How far in advance of the MOT expiry date can I have my vehicle MOT'd?

Vehicles can be MOT'd up to 3 months in advance. If you want to maintain the MOT anniversary date it must be done within one month prior to the expiry date. Please note that if your vehicle is due a Road Fund Licence close to the MOT date, your vehicle will need a valid MOT before you can obtain it.

When is the MOT due on a Northern Ireland registered vehicle?

A van requires a MOT every 3 years and a car every 4 years.

A warning light has come up on the dashboard.  What should I do?

Refer to the owner’s manual to ascertain the cause of the warning light and the recommended course of action required. If the warning light is red we advise that you stop the vehicle immediately as it is likely there will be a failure that means the vehicle should not be driven.  In this instance, please contact LP Assist on 0800 212562. If the warning light is amber, it is more likely to be of a less serious nature and corrective action needs to be taken accordingly.

What are the service intervals for my vehicle?

The service intervals for your vehicle can be found in the driver's manual/service book or you can look online at the manufacturer's website.

I have been given the MOT certificate for my vehicle by the garage. Do I need to keep it or send it to LeasePlan?

The MOT certificate will need to be sent to LeasePlan. Please send to: Vehicle Administration, LeasePlan UK Ltd, 165 Bath Road, Slough, Berkshire, SL1 4AA.

What should I do if I have a mechanical problem with my vehicle?

If the fault is an emergency and your vehicle cannot be driven, you will need to arrange recovery. If you have maintenance with your contract, please contact our Service Booking Line on 0344 3718033. If you do not have breakdown and recovery in your contract you should arrange recovery from your own provider. If the fault is not an emergency and you can still safely drive your vehicle, you will need to arrange maintenance. If you do not have a maintained contract you can use your choice of garage.